IT Service Management

Optimisation of Service – and IT-operations

Based on ITIL framework, we help companies streamline and scale their IT operations. ITIL covers all processes related to IT service management and IT operations and support – spanning from operational, day-to-day processes such as problem management & resolution, and software control & distribution to tactical processes such as service agreements as well as capacity planning. ITIL provides a framework in which you can implement one or more processes at a time, depending on your business needs.